Monthly Archives: October 2011

Since starting my course at Swansea ITeC 6 weeks ago. I have used Microsoft Word, Microsoft PowerPoint, Firefox, Moodle, Alison, Google and other search engines in order to obtain information for my project. I have used different tools in order … Continue reading →

As requested by EPD Unit 401, learner support I receive in Swansea ITeC includes: I have regular reviews of my progress with my tutor, Elena. This reviews are carried out once a month. We usually discuss details on my progress … Continue reading →

Today i’ve been doing: Updated Software. Installing Software. MS Office Changes. Print Spoolering. MSSec Upgrading. Licenses Keys. Windows Update. Been doing customer care and support via Moodle This is the video that what we have been watching: (DON’T WATCH) contains … Continue reading →

Today I carried out troubleshooting  on several PCs on which there were faults reported by other users. Some of the problems included; Software not installed on certain PCs Three computers not connecting to the network Outdated Software I have also … Continue reading →

today i have had a good day, I have been trouble shooting with Ryan (from the valleys) Williams and Adam (you are a pirate) Davis. it has been a productive day and we have got through many tasks together. it … Continue reading →

Today we have been doing a PC Maintenance first of all we done: Login in as the: installer (the installer account as administrator rights to administrate the computer) Then we opened up Microsoft Security Essentials updated this – antivirus software … Continue reading →

Today we had to perform some pc maintenance we also updated our Microsoft security essentials we also updated java. Anti virus should be updated daily and computer should be scanned weekly You should update programs like java regularly And a … Continue reading →