I have just started an apprenticeship at The Kingsway Surgery in Swansea and I must say that I am really enjoying it. All the staff have been really welcoming to me and they have been kind and helpful in all possible ways.
The job is everything that I have wished for, to be a receptionist is brilliant job. The first 2 weeks I was observing what work the girls do and how the reception is run correctly. I felt that I picked up things very quickly and feel more and more confident as time is progressing.
I have really enjoyed my first month at the Kingsway Surgery and I look forward to spending more time there and improving my receptionist skills even more.
I am currently on my first off the job training and it has been a busy morning. Me and my tutor Mair have been discussing the different units I will be doing as part of my apprenticeship.
The units that we have decided to do are as follows :
- Manage diary systems
- Collate and report data
- Store and retrieve information
- Handling mail
- Provide reception services
- Use and maintain office equipment
- Using email
- Word processing software
These units are as well as 6 mandatory ones!
I think that these units are appropriate to me as some of the criteria can be met by Mair observing me on what I do on a day to day basis in work. Also all of these units will help me in my job and give me new skills on how to be doing my job better.
I have highly enjoyed coming back to Swansea ITeC today as I did a traineeship here which I enjoyed. It has been nice to come back and to see all the staff and to see they are glad that I am enjoying my job.
I would like to say a big thank you to all the staff at Swansea ITeC for finding me this apprenticeship as I am really enjoying and I think it is a great opportunity for me.