Hey, I’m Mitch.
I’m 16 and live in the United Kingdom, Wales.
I’ve been working at SwanCD since early November and for me to progress I have to do a traineeship level 1 here at ITeC Swansea.
Before this I was in the Kingsway college on the Engagement course. Honestly I didn’t enjoy it as I felt like the work was repetitive, Decided it wasn’t for me and decided to leave. If it wasn’t for the staff at SwanCD, I wouldn’t have had the push that was needed for me to progress. I have learnt the very basics such as:
- Building PCs
- Repairing different technology (PCs, Laptops, Iphones, Ipads)
- Dealing with customers
- Being able to identify problems
- Hardware repairs
- Malware removal
Hopefully after my time here at ITeC I can achieve the qualifications that is needed for me to progress into the IT industry and continue my place at SwanCD in the near future.