First day training!

Hey, I’m Mitch.

I’m 16 and live in the United Kingdom, Wales.
I’ve been working at SwanCD since early November and for me to progress I have to do a traineeship level 1 here at ITeC Swansea.

Before this I was in the Kingsway college on the Engagement course. Honestly I didn’t enjoy it as I felt like the work was repetitive, Decided it wasn’t for me and decided to leave. If it wasn’t for the staff at SwanCD, I wouldn’t have had the push that was needed for me to progress. I have learnt the very basics such as:

  • Building PCs
  • Repairing different technology (PCs, Laptops, Iphones, Ipads)
  • Dealing with customers
  • Being able to identify problems
  • Hardware repairs
  • Malware removal

Hopefully after my time here at ITeC I can achieve the qualifications that is needed for me to progress into the IT industry and continue my place at SwanCD in the near future.

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