My name is Michael Charalambou. I have just started my apprenticeship with a company called Pisys. Pisys are a company that provides users with; site & remote support,new computers builds, office 365 and well a lot more. I am currently learning the ropes as a remote support engineer. My background in IT is not big but I have always enjoyed playing around with PCs. I had chosen this course because I want to adapt grow and learn.