Monthly Archives: November 2016

My first blog post.

This is my first blog post, I am writing this post as part of “induction” at Swansea iTech. I work in the NHS as IT Support. Both in the work shop and out on site doing installs, problem solving and … Continue reading

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Start of level 4

Currently I work at the DVLA Swansea, training to be a Data Centre engineer. My day to day tasks involve monitoring each individual Date Centre’s environment and providing hardware reports of the equipment being used. These reports can then be … Continue reading

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My 1st blog -ITP Level 4

I currently work for the Driver & Vehicles Licensing Agency (DVLA) in Swansea within the Telecoms team. We provide 1st/2nd line support for around 5000 staff over 5 sites encompassing Telephony, Call Centre analytics,  Audio/Video conferencing & WiFi network. Typical … Continue reading

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Start of ITPL4

I am currently working as an IT Service Desk Team Lead in the DVLA. I manage a team of 10 service desk agents who provide IT support to internal DVLA users and also external organisations. I have worked in IT … Continue reading

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Start of Level 4

I have just started my Level 4 course with Swansea iTeC (i have previously completed levels 2 and 3 here). This is my 2nd program whilst working for SwanCD Computers, having completed my Level 3 here when I started my … Continue reading

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SA1 Solutions

Today we went to SA1 Solutions. We had a tour of the place and it seemed nice, small and chilled. I learnt that smaller companies tended to have you do a mix of things there and that you work a … Continue reading

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SA1 Solutions

What did I learn? I learn’t that there a lot things they do which they do, at the start I only knew they did graphic design and coding.  we learned about the different roles and responsibilities such as IT help-desk, … Continue reading

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SA1 Solution’s company visit review

Today the class I am in at Swansea ITEC visited a  company called SA1 solution’s  the company was founded in 2005 they create websites which is either following the design from they’re client or they design it them selves for … Continue reading

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sa1 solutions

Today with ITec we went to SA1 Solutions for a tour of the building and to see what they do there. When we got there we was greeted by Simon and Rhian and then we had a talk about what … Continue reading

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SA1 Solutions

Today we had a visit to SA1 Solutions. We were greeted well by Rhian and Simon. They basically sat us down and explained what the company is all about. They asked us what we were into in IT and we … Continue reading

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